Tenveo video conferencing for Finance & Banking

Organizations in the Financial Industry continuously face the challenge of needing to provide a high quality service to clients whilst reducing overheads and increasing productivity. Financial services are dependent upon making quick decisions, responding immediately to fluctuations in the market, and staying on top of constantly changing financial policies & regulations, all whilst improving customer loyalty and service.

Financial IT managers worldwide have agreed that adopting video conferencing has successfully addressed a plethora of challenges within their organization. Here are benefits of Tenveo video conferencing for banking services:

1. More productive communications between Branch offices, financial centre and  HQ

2. Critical processes i.e. interviews & fiscal planning can be enhanced & cycles shortened

3. Executives able to be situated remotely, improving quality of staff without family relocation.

4. Immediate face-to-face service for personal, business & corporate banking customers

5. Broadcast critical information & policy changes in real-time to staff worldwide

6. Travel hugely reduced whilst number of meetings with company executives & high net worth clients increased

7. Some of branches are reasonably small and they don’t all the need to wait until an appointment can be made, and to save the commercial loans manager a two and a half hour drive, we could schedule interviews by video conference.

BRANCH LEVEL COMMUNICATIONS

Bank customers prefer to seek service and product information by physically visiting branch locations. Many banks, however, are saddled with an obsolescent branch infrastructure that is poorly aligned with their sales goals. Real-time video collaboration between branch offices and headquarter locations can facilitate a new era of customer service that includes distance learning, remote experts and more timely and actionable corporate communications. This collaborative environment can ultimately transform the obsolescent branch into a vibrant sales channel that is more responsive, and able to offer more products and services such as access to remote experts.

Why Tenveo video conferencing?

Tenveo is the reliable video conferencing equipment supplier in China, with over 10 years working to provide the highest quality professional video conferencing & unified communications solutions to many industries like business,education,medical and banks,etc. With solutions designed around you and your communication requirements, we can provide video conferencing for meeting spaces and boardrooms, suitable solutions for agents and remote specialists, and real-time HD connectivity to branches and financial institutions.