Tenveo video conferencing for Insurance Companies

The main benefit of working with an online teleconferencing software company that is so diverse is the multitude of industries that are able to make use of its advantages is the quality of your audio, video and screen share making every meeting or video conference work. A number of international companies, various government organizations and educational industries make use of online virtual technology and it has become a back bone for insurance and financial services.

1. The Insurance sector has successfully followed suit and is reaping the rewards

Insurance brokers that are actively looking for new clients will generally have to attend many one-on-one meetings with potential clients. The immense rise in travel costs, leads to an extremely high cost-to-Company.Tenveo video conferencing allows the insurance broker to conduct more meetings from home or from a dedicated online virtual office space. This eradicates unnecessary travel costs. When spread over a large workforce, the savings that the insurance company experiences are massive.

2. Both the clients, and the insurance firms’ best interests are always kept in mind by Tenveo

The insurance broker and ultimately the insurance company benefit by the higher volume of clients that the broker can interact with in the day. With no need to travel, the insurance broker can hold a larger number of back-to-back meetings through online video conferencing. By having anywhere, anytime access to Tenveo virtual software, those that are more sales driven can even work after hours to increase productivity and nail their sales targets. This in turn creates a larger potential client base for the insurance company as a whole. With our virtual technology, insurance companies are definitely seeing the massive benefits.

3. Faster and more accurate claims processing procedures

There are faster and more accurate claims processing procedures thanks to Tenveo high definition quality video conferencing capabilities. Online videos can be taken, recorded, taped and viewed by multiple parties simultaneous. There is more openness in the claims process, and clients are happier and more satisfied with the results. This assists the insurance company in providing a higher level of service to their clients, which in turn will see the client remaining loyal to their insurance house.

4. Clients are offered a more personal service

Instead of mere telephonic voice calls, the employees of the insurance company can better interact with their clients through Tenveo teleconferencing. People tend to react better and create better bonds and trust when they can see the person on the other end of the conversation. The insurance broker's body language will be visible, as will facial expressions and posture, which is an important factor for some people when choosing an insurance broker. Getting to have virtual face to face meetings as if they are there, with the ability for rich full conferencing and collaboration with screen share and white boarding.

Clients have an open line of virtual communication with a larger number of insurance staff members thanks to virtual call centers. Claims and queries will be directed to by the relevant departments more effectively which will in turn satisfy the clients need for a quick turnaround. All insurance groups have projects and team meetings, which are perfect for effective online web meetings.

Life happens sometimes, and all it takes at times is a simple smile from a friendly online virtual insurance call centre agent to make everything feel a little more bearable.  This is what Tenveo online teleconferencing solutions bring to your life, every day.