What’s preventing top-notch performance of video conference?

However, in order to reap all the perks video conferencing solutions offer, enterprises must ensure that their solution performs properly. There are a few common pain points that businesses experience with their video conferencing technology that are directly tied to the WAN, including:

1) Latency

Overall, latency refers to the time it takes for data packets to get from one point in the network to the other. For instance, a WAN that is under considerable strain could create considerably latency as it attempts to keep up with traffic levels and necessary routing activities. This can significantly impact video conferences.

In the realm of communication, latency refers to a delay in sound or image. This can impact the timing of video conferences, as well as the visual parties are seeing. When the WAN cannot route these data packets fast enough, the picture or audio can become delayed, causing users to miss key phrases, or talk over one another.

2) Jitter

Jitter is another frequently experienced issue with video conferencing which typically impacts the visual element more than the audio of the call. Jitter can also result in slow performance, flickering screen images as well as clicks or other irregular audio effects.

3) Packet loss

Packet loss, where the data packets associated with an application don’t reach their designated destination, is perhaps the worst of the three. For video conferencing applications, packet loss can cause a blocky, pixelated image. In more severe cases, packet loss can also result in hampered connections and dropped calls.

“There are a few common pain points that are directly tied to the WAN.”

Not only are these performance problems extremely frustrating for everyone involved in a conference, they can significantly impact the way users leverage video conferencing solutions. In some of the worst cases, these issues could prevent the use of the technology altogether, directly impacting employee productivity as well as the ROI of the solution.

Solving performance issues with Tenveo

The best way to address these problems is with a solution that pinpoints the root cause. Software defined technology like Tenveo, measures each path across the network for these specific metrics. Latency, jitter and packet loss is continually monitored alongside the overall availability.

These capabilities are bolstered even further with the solution’s unique customization features. Companies can establish policies to govern their network processes that align with their needs, ensuring that the data associated with critical apps like video conferencing is prioritized over less important network traffic.

To find out more about how a Tenveo solution can improve your business’s video conferencing investment, contact us today for a custom demonstration.