Video Conference Frequently Asked Questions Troubleshooting

Video Conference Frequently Asked Questions Troubleshooting

1. The conference camera is powered on with no action and no image.

This type of problem is generally caused by power failures, switching power failures, and loose power cord plugs. This is relatively simple. The user can solve the problem by plugging in the power cord plug.

2. The self-check of the conference camera during application cannot be performed or accompanied by noise.

For such problems, the user can first check whether the power cord is loose, because the power cord is loose and easily causes the power of the power supply is not enough, which directly leads to the problem. If it is not the power cord that is loose, it is likely to be a mechanical failure. The user needs to send the product for repair.

3. In practical applications, the conference camera is not controlled by the remote controller.

Generally speaking, this problem is mainly caused by insufficient battery power of the remote controller or long-distance use. The user can solve the problem by replacing the remote control battery and adjusting the usage distance.

4. The camera image is lost when the camera pan/tilt rotates

In general, this problem is mainly caused by insufficient power supply or a poor contact of the camera video cable. The user can solve the problem by checking whether the power cord plug is loose and replacing the video cable.

5. The image quality obtained by the display device connected to the digital interface is not directly connected to the video interface.

The appearance of this problem is related to the ability of the device on which the digital interface is located to collect and process the image. After the conversion of the modulus, it will inevitably result in the loss of image quality.